Privacy
Policy.

Consoly ("Consoly," "we," "us," or "our") operates the Consoly mobile application and related services (the "App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

• App Name: Consoly
• Controller / Operator: Consoly
• Contact Email: privacy@consoly.app
• Website: https://consoly.app

If you have any questions about this Privacy Policy or your personal data, you can contact us using the details above.

2. Information We Collect

2.1 Account and Authentication Information

• Email address
• User ID and account identifiers
• Authentication provider information, such as Apple, Google, or anonymous account status
• Login and session-related information

2.2 Profile Information

• Username
• Country selection
• Avatar or profile image, if available
• Role, XP, and other profile-related game or app attributes

2.3 App Activity and Gameplay Information

• Daily challenge activity
• Practice challenge activity
• Answers submitted
• Attempts used and attempts remaining
• Completion status
• Elapsed time
• Attempt patterns
• Streaks, score, XP, and progression
• Practice and challenge history
• Premium or rewarded unlock usage

2.4 Ranking and Public Leaderboard Information

If you participate in rankings or leaderboards, the following information may be visible to other users:

• Username
• Display name, if applicable
• Avatar, if applicable
• XP points
• Rank position
• Other leaderboard-related profile information shown in the App

2.5 Subscription and Purchase Information

• Subscription status
• Product or entitlement status, such as Free or Pro
• Purchase state and entitlement validation data
• Store-related subscription metadata received through our subscription provider

We do not collect or store full payment card details. Purchases are processed by Apple App Store and/or Google Play and may be managed through a third-party subscription platform.

2.6 Device and Technical Information

• Device type
• Operating system and version
• App version
• Language and locale
• Time zone
• Approximate IP-related information
• Crash and diagnostic information
• Device identifiers and advertising-related identifiers where applicable

2.7 Advertising Information

If the App displays rewarded ads, we or our advertising partners may process:

• Ad request and response information
• Advertising identifiers where permitted
• Ad impressions, clicks, and rewarded ad completion events
• Device and technical data needed to deliver and measure ads

2.8 Analytics and Product Usage Information

We may collect analytics and event data such as:

• Screen views
• Button clicks
• Feature usage
• Error events
• Performance events
• Experiment and configuration data

2.9 Information Stored Locally on Your Device

• Authentication tokens and session data
• Secure storage items
• Cached content
• App preferences and local settings

3. How We Collect Information

We collect information in the following ways:

• Directly from you when you sign in, choose a username, select a country, or use the App
• Automatically when you interact with the App
• Through authentication providers such as Apple and Google
• Through backend infrastructure and service providers
• Through analytics, ads, and subscription providers
• Through local storage and secure device storage used by the App

4. How We Use Information

We use your information to:

• Create and manage your account
• Allow login through Apple, Google, or anonymous mode
• Save your progress, history, streaks, rankings, and profile
• Deliver daily challenges and practice challenges
• Support leaderboard and ranking functionality
• Manage subscriptions, entitlements, and premium access
• Deliver rewarded ads and rewarded unlocks
• Maintain session security and prevent unauthorized access
• Analyze usage and improve App performance and features
• Detect bugs, troubleshoot issues, and monitor reliability
• Prevent abuse, fraud, cheating, or misuse of the App
• Comply with legal obligations

5. Anonymous Accounts and Account Linking

The App may allow you to use an anonymous account before creating or linking a permanent account.

If you later sign in with Apple or Google, you may be offered the option to keep and link your existing anonymous data to your authenticated account, or start fresh with a new account experience.

If you choose to keep your progress, your anonymous gameplay data, profile progress, and related account data may be linked to your authenticated account and preserved.

6. Authentication Providers

We may use third-party authentication providers, including:

• Sign in with Apple
• Google Sign-In
• Anonymous authentication services

When you sign in through these providers, we may receive account-related information such as your email address, user identifier, and basic account metadata, depending on what the provider shares and your settings with that provider.

7. Advertising and Rewarded Ads

The App may use rewarded advertising to unlock certain features or content.

We may use advertising partners and SDKs, including Google AdMob / Google Mobile Ads, to request and show ads, measure ad performance, determine whether a reward should be granted, and improve ad delivery.

On iOS, we may request permission to track in accordance with Apple's App Tracking Transparency framework where required.

Even when tracking permission is denied, some contextual or limited ad-related processing may still occur as permitted by platform rules and applicable law.

8. Subscriptions and Premium Features

The App may offer paid subscriptions or premium entitlements.

Purchases are processed by the applicable app marketplace, such as Apple App Store or Google Play. We may use a service provider such as RevenueCat to help manage subscription status, validate entitlements, and maintain premium access.

We use subscription information to:

• Unlock premium features
• Verify current entitlement status
• Revoke expired or invalid entitlements when necessary
• Restore purchases where supported

9. Rankings and Public Visibility

If you use ranking features, some of your profile and gameplay information may be visible to other users of the App.

This may include:

• Username
• Display name
• Avatar
• XP
• Leaderboard position

Please choose your username and other public-facing profile details accordingly.

10. Legal Bases for Processing

Where required by applicable law, we process personal data on one or more of the following legal bases:

• Performance of a contract, such as providing the App and its features
• Legitimate interests, such as improving the App, preventing abuse, and maintaining service security
• Consent, where required, such as for certain tracking or advertising activities
• Compliance with legal obligations

11. Sharing of Information

11.1 Service Providers

We may share information with vendors and service providers that help us operate the App, such as:

• Backend and infrastructure providers
• Authentication providers
• Analytics providers
• Advertising providers
• Subscription and entitlement providers
• Crash reporting and technical support providers

11.2 Platform Providers

We may share information with Apple, Google, and related platform services when necessary to distribute the App, process purchases, support sign-in, or comply with platform requirements.

11.3 Legal and Safety Disclosures

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

• Comply with a legal obligation
• Enforce our terms
• Investigate fraud or abuse
• Protect the rights, safety, or property of users, the public, or our business

11.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, user information may be transferred as part of that transaction, subject to applicable law.

12. Third-Party Services We May Use

Depending on the version and configuration of the App, we may use third-party services such as:

• Supabase
• Google Sign-In
• Sign in with Apple
• RevenueCat
• Google AdMob / Google Mobile Ads
• Statsig or similar analytics or experimentation providers
• Apple App Store
• Google Play

These third parties may process information in accordance with their own privacy policies.

13. Data Retention

We retain personal data for as long as necessary to:

• Provide the App and its services
• Maintain account functionality
• Preserve gameplay history and user progress
• Comply with legal, tax, accounting, fraud prevention, and security obligations
• Resolve disputes and enforce our agreements

Retention periods may vary depending on the type of data and the purpose for which it was collected.

When data is no longer required, we will delete it, anonymize it, or securely store it until deletion is possible.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal data.

These measures may include:

• Secure authentication flows
• Secure storage of session-related information
• Restricted access to systems and data
• Use of reputable third-party infrastructure providers

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

15. International Data Transfers

Your information may be processed in countries other than your own, including countries where our service providers operate.

These countries may have data protection laws that differ from those in your jurisdiction. Where required, we take reasonable steps to ensure appropriate safeguards are in place for international transfers.

16. Children's Privacy

The App is not intended for children under the age of 13, or the minimum legal age in the user's jurisdiction, unless otherwise stated.

We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

17. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access your data
• Correct inaccurate data
• Delete your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a copy of your data, where applicable

You may also have rights related to advertising or tracking permissions through your device or platform settings.

To exercise your rights, contact us at privacy@consoly.app.

18. Account Deletion

You may be able to delete your account through the App or by contacting us at privacy@consoly.app.

When you request account deletion:

• We will delete or anonymize your account data as required by applicable law
• Some data may be retained for legal, security, fraud prevention, or operational reasons where permitted or required
• Certain residual copies may remain temporarily in backups before final deletion

If the App store listing requires separate deletion instructions, we may also provide a dedicated account deletion webpage.

19. Cookies and Similar Technologies

The App itself may not use browser cookies in the traditional web sense, but it and its integrated SDKs may use similar technologies such as:

• Local storage
• Secure device storage
• App instance identifiers
• Analytics identifiers
• Advertising identifiers

These technologies are used to support sign-in, App functionality, analytics, subscriptions, and ad delivery.

20. Do Not Track and Device-Level Choices

Some mobile platforms allow you to manage permissions or opt out of certain forms of tracking or advertising personalization. You can review your device settings for options related to:

• App tracking
• Ad personalization
• Permissions
• Notifications

We will honor platform-level choices where required and supported.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through the App, on our website, or by updating the "Last Updated" date above.

Your continued use of the App after changes become effective means you acknowledge the updated Privacy Policy, to the extent permitted by law.

22. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, contact us at:

• Consoly
• Email: privacy@consoly.app
• Website: https://consoly.app